The problem with running outdoor events is that you very rarely get to hear feedback about what people thought of the day so we asked The Secret Service to provide this. They were friendly and professional and have helped us improve our offerings for next time.
High Fell Events Limited
We used The Secret Service team for telesales as we have no sales capacity within our business. We presented a product and suggested selling points and then Secret Servie took it from there. They linked their sales campaign with our social media and fed back leads for us to follow up. Amazing value for money and highly recommended.
Barry Kemp, Owner, Fizzling Fireboxes Software Limited
We have always received good service from The Secret Service. Timing and quality have always met my expectations and everything is communicated in a professional and timely manner. We love the way we receive their reports from their SAS (Service Analysis System) They are easy to understand and give us percentages and average scores so everything can be monitored. The Secret Service team listened to our requirements and adapted a survey that met out needs, not what they thought we needed. Once again thank you.
We would like to thank The Secret Service for carrying out our mystery shopping program over the last year. We have managed to provide our staff with achievable targets towards their KPIs. This has been an invaluable exercise and hope to continue our relationship with all the staff at The Secret Service well into 2015.