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Customer service and especially first impressions is very important

I contacted the Secret Service to see if there was anything they could do to help my fitness business [iCan Fitness]. Customer service and especially first impressions is very important in the fitness industry and especially to myself.
After agreeing to go ahead, I heard nothing for a number of weeks, or so I thought.
A few weeks later Linda, contacted me and asked if I would like to know the outcomes. At this point, I did not really know what to expect.

While I guessed it could happen, I and my staff had been contacted in various ways by people from all walks of life. I’m not going to say the feedback was all fantastic but for that reason it was immensely valuable.

What I got, changed my whole approach for the benefit of my company and myself.

I will definitely get the Secret Service and Linda to assess iCan Fitness again and would highly recommend anyone else with a company of any size dealing with customers to do so.

David Atkins
Owner iCan Fitness