- Are you interested in good customer service?
- Do you have a keen eye for detail?
- Do you have a good understanding of what good customer service should be?
Become a Mystery Shopper
We are looking for people who can accurately report on the service experience they receive, if you think you are fair and observant and have a good understanding of what good customer service should be, we would like to hear from you. You should be over 16 years of age and ideally have a customer service background, although we can provide vocational training for young people aged 16-24 in customer service.
Please complete our online application form, if successful you will be added to our database for future work with The Secret Service. Please note that while we add you to our database we cannot guarantee regular work or assignments. By entering and submitting your details you are agreeing you are eligible to work in the UK in compliance with the Asylum and Immigration Act 1996. You are also agreeing to receiving emails advising you of assignments.
You will have the status of a self -employed person and shall be responsible for all income tax liabilities and national insurance or similar contributions in respect of fees. Unless specifically agreed otherwise, invoices will be submitted immediately by the Contractor on completion of any Services provided, and payment made within 14 days.
Invoices received later than 2 months from date of fieldwork, will be subject to a 15% administration fee, 3 months from date of fieldwork, will be subject to a 25% administration fee, 4 months from date of fieldwork, will be subject to a 45% administration fee, 5 months from date of fieldwork, will be subject to a 75% administration fee, and processed within 27 days of receipt. It is your responsibility to ensure that the Payment Details including but not limited to, for example; Account Holders Name, Account Number and Sort Code are correct and accurate. In the event that there are periods when there are no Services for the Contractor to perform, the Contractor shall not be paid a retainer for these periods. The fee is only payable in respect of Services actually provided. Failure to submit invoices to the Company within a six month period from the completion of services will result in non payment.